Advanced · Evening

Scripting for Support Automation

PowerShell and Bash snippets to speed diagnostics—not full developer training.

Learn safe, read-only scripts for log collection, disk checks, and user info gathering. Emphasis on change control and when scripts should never run on production without approval.

Included in this course

• Read-only PowerShell profile snippets
• Bash one-liners for log tailing
• Change-request templates for new scripts
• Error handling that fails visibly
• Scheduling basics (Task Scheduler/cron intro)
• Code review checklist for support scripts

Outcomes

• Automate three repetitive checks with approval workflow
• Document script purpose and rollback
• Reject unsafe script requests from users politely

FAQ

Coding background needed?−

Comfort with copying commands helps; we teach from support use cases.

Languages?+

Not included?+

Reviews

The change-request template stopped me from running risky one-liners in prod.

Request information